.reports-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.report-kpis{grid-column:1/-1;display:grid;grid-template-columns:repeat(4,1fr);gap:9px}.report-kpis div{padding:15px;border:1px solid var(--admin-border,var(--line));border-radius:12px;background:var(--admin-surface,#fff)}.report-kpis span{display:block;color:var(--admin-subtle,var(--muted));font-size:9px;font-weight:800}.report-kpis b{display:block;margin-top:5px;color:var(--purple);font:800 21px Manrope}.report-card{margin:0}.report-list{padding:6px 13px}.report-list>div{padding:9px 2px;display:flex;align-items:center;gap:9px;border-bottom:1px solid var(--admin-border,var(--line))}.report-list>div:last-child{border:0}.report-list span{min-width:0;flex:1;font-size:10px}.report-list span small{display:block;margin-top:2px;color:var(--admin-subtle,var(--muted));font-size:8px}.report-list b{color:var(--purple);font-size:11px}
.support-admin-layout{grid-template-columns:280px minmax(0,1fr) 270px}.support-details{overflow:auto;border-left:1px solid var(--admin-border,var(--line));background:var(--admin-surface-2,#faf8fd);padding:12px}.support-details h3{margin:4px 0 9px;font:800 12px Manrope}.support-details label{display:grid;gap:4px;margin-bottom:8px;color:var(--admin-subtle,var(--muted));font-size:9px;font-weight:800}.support-details select,.support-details input,.support-details textarea{width:100%;padding:8px;border:1px solid var(--admin-border,var(--line));border-radius:7px;background:var(--admin-input,#fff);color:var(--admin-text,var(--ink))}.support-tag-picker{display:flex;gap:5px;flex-wrap:wrap}.support-tag-picker button{padding:5px 7px;border:1px solid var(--admin-border,var(--line));border-radius:20px;background:var(--admin-surface,#fff);color:var(--admin-subtle,var(--muted));font-size:8px}.support-tag-picker button.active{border-color:var(--purple);background:var(--purple);color:#fff}.support-customer-card,.support-event-list{margin-top:10px;padding-top:10px;border-top:1px solid var(--admin-border,var(--line));font-size:9px}.support-customer-card b,.support-customer-card span{display:block;margin:3px 0}.support-event-list div{padding:5px 0;border-bottom:1px solid var(--admin-border,var(--line));color:var(--admin-subtle,var(--muted))}.support-chat-row.sla-overdue{border-left:3px solid #ef4444}.support-chat-row.sla-warning{border-left:3px solid #f59e0b}.support-chat-row .sla{color:#dc2626!important}.support-compose-tools{display:flex;gap:5px;padding:6px 10px;border-top:1px solid var(--admin-border,var(--line));background:var(--admin-surface,#fff)}.support-compose-tools button,.support-compose-tools select{padding:6px;border:1px solid var(--admin-border,var(--line));border-radius:7px;background:var(--admin-surface,#fff);color:var(--admin-subtle,var(--muted));font-size:9px}.admin-support-message.note{max-width:90%;margin-left:auto;margin-right:auto}.admin-support-message.note p{border:1px dashed #d97706;background:#fffbeb;color:#92400e}.typing-indicator{padding:4px 14px;color:var(--purple);font-size:9px;font-weight:800}.support-status-select{padding:7px;border:1px solid var(--admin-border,var(--line));border-radius:8px;background:var(--admin-input,#fff);color:var(--admin-text,var(--ink));font-size:9px}
@media(max-width:1150px){.support-admin-layout{grid-template-columns:250px minmax(0,1fr)}.support-details{display:none}}@media(max-width:850px){.reports-grid{grid-template-columns:1fr}.report-kpis{grid-template-columns:1fr 1fr}}